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1. The guarantee repair period of the whole equipment is one year since checkup. (Except damageable components and manmade damage)
2. Should offer manual and related software date to the demand side when checkup.
3. Carry out on-the-spot training to operators and maintainers during checkup period for free.
4. One skilled technician will be sent to escort for 30 days.
5. Offer maintenance service in time to various probable failures of equipment during guarantee repair period of production line for free, non-manmade damage of various parts and components should be timely replaced for free, and the guarantee repair period of those replaced parts and components is calculated from the date of replacement.
6. Carry out 24-hour hotline service, offer various consultation, resolution as well as other services to various puzzles at any time.
7. To clients in province, maintenance persons should be on the spot within 24 hours after they receive the failure-report call.
8. Carry out visit system, call or visit clients to realize using circumstance of production line and offer related service in good time.
9. Offer necessary parts to demand side with preferable price for a long time. |
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